General Terms and Conditions

Welcome to the Real American Vintage webshop! By using our website and placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase or browsing our website.

1. General Information
   Real American Vintage (R.A.V.) is the owner and operator of the website www.ravshop.be. Our webshop offers a wide range of unique, vintage, and handcrafted items from the United States, , including neon lights, vintage traffic signs, and other decorative pieces. These terms apply to all orders placed through the website and any interactions with our online store.

2. Orders and Purchases
   When you place an order on our website, you agree to purchase the products under the terms and conditions set out in this agreement. By submitting an order, you are offering to buy a product at the stated price, including any taxes and delivery charges. Real American Vintage reserves the right to accept or decline orders at our discretion.

3. Pricing and Payment
   All prices listed on the website are in Euros and are subject to change. Prices include VAT, but shipping fees are calculated separately at checkout. Payment for products can be made via the payment methods available on our website, including credit cards, bank transfers, and other secure payment options. Your order will not be processed until payment has been received.

4. Shipping and Delivery
   We strive to process and ship orders as quickly as possible. Delivery times depend on your location and the shipping method chosen at checkout. While we make every effort to ensure accurate and timely deliveries, Real American Vintage is not responsible for any delays caused by shipping carriers or external factors. Shipping costs will be calculated based on the size, weight, and destination of your order.

5. Returns and Refunds
   If you are not satisfied with your purchase, please contact us within 14 days of receiving the product to initiate a return or exchange. The item must be in its original condition and packaging to be eligible for a refund or exchange. Please note that shipping costs for returns are the responsibility of the customer, unless the product is damaged or incorrect. Refunds will be processed once the returned item has been inspected.

6. Product Descriptions and Availability
   We make every effort to ensure that the descriptions and images of products on our website are accurate and up to date. However, we cannot guarantee that every detail is error-free. In the event of a product being out of stock, we will notify you and offer an alternative or a refund. Availability of items is subject to change without notice.

7. Privacy and Data Protection
   At Real American Vintage, we take your privacy seriously. For details on how we collect, store, and use your personal data, please refer to our Privacy Policy, which is available on our website. By using our website and placing an order, you agree to the collection and use of your data in accordance with our privacy policy.

8. Intellectual Property
   All content on the Real American Vintage website, including images, logos, designs, and text, is protected by copyright law. Unauthorized use of any content without permission is strictly prohibited.

9. Limitation of Liability
   Real American Vintage is not liable for any damages arising from the use or inability to use our website or products. We are not responsible for any indirect, incidental, or consequential damages. In the case of a product defect, our liability is limited to the purchase price of the product.

10. Changes to Terms and Conditions
    Real American Vintage reserves the right to update and modify these terms and conditions at any time. Changes will be posted on this page, and the new terms will apply to all orders placed after the update.

11. Governing Law
    These terms and conditions are governed by and construed in accordance with Belgian law. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Belgium.

Thank you for shopping with Real American Vintage! If you have any questions or concerns, please don't hesitate to contact us at info@ravshop.be.